Fabrication Plan
§ 01 · Support
Real help, from real people — fast

Stuck?
Text us anytime.

Real answers from the person who built this. Text support for instant answers — no tickets, no queues, no script-reading. If the FAQ and docs don't cover it, you hear back from a human, not a form letter.

Contact support →Browse the FAQ
Channels
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Fastest. Real answer, usually within minutes.
FAQ & Docs
Most common questions answered before you ask.
Human fallback
Built by one person. You get that person.
No tickets · No queues
§ 02 · FAQ
Common questions

Four questions
every shop asks in week one.

The fastest way is to scan the supplier's barcode on receipt — the item, quantity, and unit (lengths, each, weight) pre-fill, you confirm the count, and it drops into inventory with a receive-date stamp. If you don't scan, add a SKU manually under Materials → Inventory. Low-stock thresholds you set per-SKU trigger an alert the moment you dip below, so nobody gets to the cut list before a reorder.
§ 03 · Docs
Documentation

Every answer, indexed.

Search
Getting started
8 articles
  • ·Create shop
  • ·Invite seats
  • ·Roles & permissions
Scheduling & GANTT
14 articles
  • ·Drag to move
  • ·Resize duration
  • ·Conflict resolution
Time clock
9 articles
  • ·Kiosk mode
  • ·Offline sync
  • ·Overtime rules
Jobs & phases
12 articles
  • ·New job
  • ·Change orders
  • ·Job costing
Materials
10 articles
  • ·Register stock
  • ·Barcode scanning
  • ·Low-stock alerts
Reports & payroll
7 articles
  • ·Export to CSV
  • ·QuickBooks
  • ·Custom ranges
Billing & seats
6 articles
  • ·Add seats
  • ·Switch plans
  • ·Invoices
Languages & i18n
5 articles
  • ·Per-seat language
  • ·Adding a locale
  • ·Right-to-left
§ 04 · Videos
Watch, don't read

Short loops
of the exact workflow.

Most questions resolve themselves once you see the workflow in motion. These six cover the screens asked about most often.

Video · 01
Clock in to a job, right from the floor
7:42●●●● 5G
Current job
No active job
Tap below to clock in
--:--:--
Clock in to a job
Active jobs
Kitchen IslandJOB #24-103
Bartop — Beam 02JOB #24-107
Staircase railsJOB #24-109
Video · 02
Admin drags a bar on the GANTT chart to clear a double-booking
Week 14 · Apr 6 – 12
Production schedule
! Double-booking on Kyle
Mon
Tue
Wed
Thu
Fri
Sat
Welders
Kyle
Kyle
Mira
Bay A
Island frame
Bartop beam
Stair rail
Railing run
Powder coat
Video · 03
Receive material — scan, count, add to stock
SKU · ST-3/8-RND
3/8" Round Stock — Hot Rolled
20' lengths · Mill cert attached
Qty
0
× 20 ft
On hand after38 ea
Add to stock
Video · 04
Assign a fabricator to a job from the team roster
Open jobs
Kitchen Island
JOB #24-103
MR
DS
Bartop — Beam 02
JOB #24-107
Stair rails
JOB #24-109
AP
Powder coat run
JOB #24-112
Available today
KL
Kyle Lorenzo
Welder
MR
Mira Ruiz
Fabricator
AP
Amir Patel
Welder
DS
Dara Sun
Finisher
Video · 05
Snap a progress photo — stamped with job, date, fabricator
Video · 06
Export a payroll report — pick range, review, download
Report
Payroll · Week 14
Last 7 days
Week 14
Last 30 days
Custom
Hours
0 h
from time clock
Overtime
0 h
over 40/wk
Jobs
0
worked this week
Cost
$0
labor only
Fabricator
Reg
OT
Labor $
Kyle Lorenzo
40.0
4.5
1,932
Mira Ruiz
40.0
8.0
2,184
Amir Patel
38.5
—
1,697
Dara Sun
40.0
2.5
1,820
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Ring in if it's on fire.

We aim to reply within minutes during shop hours and within the hour off-hours. When the AI doesn't have a clean answer, a real person steps in.

Text support
Support@fabricationplan.com
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Primary
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